The Global Skills Matrix 2026 draws on 3,221 survey responses from 69 countries to document a structural workforce design failure affecting organisations worldwide. The releases below are available for immediate use and cover six distinct angles from the research.
- Main Launch The headline findings and what they mean for how organisations design, classify, and plan around administrative capability.
- The AI Miscalculation Why organisations planning to cut administrative headcount in response to AI are about to get it badly wrong.
- Succession Risk An ageing workforce, an empty pipeline, and no succession architecture in most organisations.
- HR Misclassification How grading structures, job titles, and career pathways have failed to keep pace with what the role actually is.
- Operational Risk The board-level case for treating administrative capability as a formal organisational asset.
- Global Scale The same structural failures, documented across 69 countries, in every region and sector.
For interviews, a copy of the research behind the report, or any additional information contact Germaine Knight at gknight@executivesupportmedia.com.